Claim CLM-036C8B7F
Detailed view of the selected insurance claim
CLM-036C8B7F
TravelClaim Description
Summary of documents received: - Doctor note: Dra. Teresa Pérez Reyes. Now that I have received all your documents, would you like to opt-in for a rescheduling instead of a cancellation? This could save you up to 30 percent that would be covered by the insurance company. Calculation of your refund: - Flight Volotea (11 Jul): €149.04 paid - €23.54 refunded = €125.50 - Flight Vueling (14 Jul): €170.34 paid - €0.00 refunded = €170.34 - Hotel Barceló Bilbao (11-13 Jul): €371.68 paid - €0.00 refunded = €371.68 - Hotel abba San Sebastián (13-14 Jul): €250.09 paid - €0.00 refunded = €250.09 - Total non-refundable amount: €917.61 - Policy coverage (listed reasons): 100% - Deductible: -€50.00 - Total refund: €867.61
Attached Files
(15)
AI Analysis
AI Reasoning
The user has provided all necessary documentation: proof of purchase on the Revolut account, booking confirmations, cancellation evidence showing non-refundable costs, and a medical certificate from Dra. Teresa Pérez Reyes. The medical complication is a listed reason covered at 100% minus the €50 deductible under the Ultra Plan policy.
Confidence Breakdown
Human Review
This claim is waiting for human review and approval.