Claim CLM-099E5ACD

Detailed view of the selected insurance claim

CLM-099E5ACD

Travel
ApprovePending Review
Policy Details
Policy Number M-REV4769179
Insurance Plan Ultra Plan
Claim Amount
$867.61
Important Dates
Created Oct 2, 2025
AI Recommendation
Approve
AI Confidence
99%
High Confidence
History

Claim Description

The user, Mark Chemaly, is filing a claim to cancel his trip to Bilbao and San Sebastián, scheduled from July 11 to July 14, 2025, due to the sickness of his wife, Leny Chemaly, who was his trip companion.

Attached Files

(14)
14 file(s) attached

AI Analysis

AI Reasoning

The claim is approved as all eligibility criteria are met. The reason for cancellation (sickness of a trip companion) is covered under the 'Trip Cancellation – Listed Reasons' section of the policy. All necessary documents, including booking confirmations, cancellation proofs, and medical certificates, have been provided. The reimbursement amount of €867.61 was calculated by summing the non-refundable costs of flights and hotels (€917.61) and subtracting the policy's €50 deductible.

Confidence Breakdown

Overall Confidence 99.0%
Risk Assessment Low Risk
Recommendation Approve

Human Review

Awaiting Human Review

This claim is waiting for human review and approval.

Additional Information

System Information

Claim ID
099e5acd-b1ed-4c3c-bc7a-5595f23ab014
Processing Agent
ClaimLLM
Last Updated
October 2, 2025 at 2:35 PM

Timeline

Submitted: Oct 2, 2:35 PM
Last Updated: Oct 2, 2:35 PM