Claim CLM-10C9EC7B

Detailed view of the selected insurance claim

CLM-10C9EC7B

Travel
ApprovePending Review
Policy Details
Policy Number M-REV4769179
Insurance Plan Ultra Plan
Claim Amount
$867.61
Important Dates
Created Dec 2, 2025
AI Recommendation
Approve
AI Confidence
100%
High Confidence
History

Claim Description

Claim for trip cancellation due to the sickness of the user's wife (trip companion). The trip was scheduled from July 11, 2025, to July 14, 2025, and included flights and hotel stays. All necessary documentation, including a medical note, has been provided.

Attached Files

(15)
15 file(s) attached

AI Analysis

AI Reasoning

The claim is approved as it falls under the 'Trip Cancellation - listed reasons' coverage. The user has provided a valid medical certificate for his wife (a trip companion), which is a covered reason for cancellation. All submitted documents, including booking confirmations, cancellation notices, proof of payment, and medical evidence, are complete and consistent. The calculated refund amount of €867.61 correctly accounts for the non-refundable costs of all trip components (€917.61) minus the €50 policy deductible.

Confidence Breakdown

Overall Confidence 100.0%
Risk Assessment Low Risk
Recommendation Approve

Human Review

Awaiting Human Review

This claim is waiting for human review and approval.

Additional Information

System Information

Claim ID
10c9ec7b-b28e-4067-aa89-53f3d20d816e
Processing Agent
ClaimLLM
Last Updated
December 2, 2025 at 9:24 AM

Timeline

Submitted: Dec 2, 9:24 AM
Last Updated: Dec 2, 9:24 AM