Claim CLM-93E6F498

Detailed view of the selected insurance claim

CLM-93E6F498

Travel
ApproveApproved
Policy Details
Policy Number M-REV4769179
Insurance Plan Revolut Ultra Plan
Claim Amount
$867.61
Important Dates
Created Sep 29, 2025
Reviewed Sep 29, 2025
AI Recommendation
Approve
AI Confidence
100%
High Confidence
History

Claim Description

Claim for trip cancellation due to a medical condition of the trip companion, Leny Chemaly. The trip to Bilbao and San Sebastián, from July 11 to July 14, 2025, was cancelled. The claim includes non-refundable costs for flights with Vueling and Volotea, and hotel stays at Barceló Bilbao Nervión and Abba San Sebastián Hotel.

Attached Files

(16)
16 file(s) attached

AI Analysis

AI Reasoning

The claim is well-documented with proof of booking, payment via Revolut, cancellation confirmations, and a medical note advising the trip companion against travel. The reason falls under the 'Trip Cancellation for listed reasons' coverage. All costs are verified as non-refundable (or partially refunded, which has been accounted for). The calculated reimbursement of €867.61 correctly applies the €50 policy deductible to the total non-refundable amount of €917.61.

Confidence Breakdown

Overall Confidence 100.0%
Risk Assessment Low Risk
Recommendation Approve

Additional Information

System Information

Claim ID
93e6f498-c32c-49b8-aee3-b8b5e62333a1
Processing Agent
ClaimLLM
Last Updated
September 29, 2025 at 3:37 PM

Timeline

Submitted: Sep 29, 3:37 PM
Reviewed: Sep 29, 4:50 PM
Last Updated: Sep 29, 3:37 PM