Claim CLM-97EFD91D

Detailed view of the selected insurance claim

CLM-97EFD91D

Travel
ApprovePending Review
Policy Details
Policy Number M-REV4769179
Insurance Plan Ultra Plan
Claim Amount
$867.61
Important Dates
Created Oct 29, 2025
AI Recommendation
Approve
AI Confidence
98%
High Confidence
History

Claim Description

Claim for trip cancellation to Spain (Bilbao and San Sebastián) from July 11, 2025, to July 14, 2025. The cancellation was due to the serious illness of the claimant's wife, Leny Chemaly, as supported by a medical certificate. The claim covers non-refundable expenses for flights and hotel accommodations.

Attached Files

(16)
16 file(s) attached

AI Analysis

AI Reasoning

The claim is approved under the 'Trip Cancellation for listed reasons' coverage. The insured provided a valid medical certificate for a family member, which is a covered reason. All necessary supporting documents, including booking confirmations, cancellation notices, proof of non-refundable amounts, and proof of payment via Revolut, have been submitted and verified. The reimbursement amount was calculated by summing all non-refundable costs and subtracting the €50 deductible as specified in the policy.

Confidence Breakdown

Overall Confidence 98.0%
Risk Assessment Low Risk
Recommendation Approve

Human Review

Awaiting Human Review

This claim is waiting for human review and approval.

Additional Information

System Information

Claim ID
97efd91d-7a07-475c-a182-cae709b948eb
Processing Agent
ClaimLLM
Last Updated
October 29, 2025 at 8:55 AM

Timeline

Submitted: Oct 29, 8:55 AM
Last Updated: Oct 29, 8:55 AM