Claim CLM-A689C335

Detailed view of the selected insurance claim

CLM-A689C335

Travel
ApprovePending Review
Policy Details
Policy Number M-REV4769179
Insurance Plan Ultra Plan
Claim Amount
$867.61
Important Dates
Created Jan 13, 2026
AI Recommendation
Approve
AI Confidence
99%
High Confidence
History

Claim Description

The user is claiming for trip cancellation due to the serious sickness of their trip companion (wife), which is a covered reason under the 'Trip Cancellation – Listed Reasons' section of their policy.

Attached Files

(15)
15 file(s) attached

AI Analysis

AI Reasoning

The user has provided all the necessary documents, including booking confirmations, cancellation notices showing non-refundable amounts, and a valid medical certificate from a registered practitioner advising against travel. The reason for cancellation (sickness of a trip companion) is explicitly covered under the policy. The calculated refund amount correctly applies the 100% coverage for listed reasons and the €50 deductible.

Confidence Breakdown

Overall Confidence 99.0%
Risk Assessment Low Risk
Recommendation Approve

Human Review

Awaiting Human Review

This claim is waiting for human review and approval.

Additional Information

System Information

Claim ID
a689c335-6bbc-48a3-ac5e-5804b10dd05b
Processing Agent
ClaimLLM
Last Updated
January 13, 2026 at 6:12 PM

Timeline

Submitted: Jan 13, 6:12 PM
Last Updated: Jan 13, 6:12 PM