Claim CLM-A7926A11

Detailed view of the selected insurance claim

CLM-A7926A11

Travel
ApprovePending Review
Policy Details
Policy Number M-REV4769179
Insurance Plan Ultra Plan
Claim Amount
$867.61
Important Dates
Created Oct 27, 2025
AI Recommendation
Approve
AI Confidence
99%
High Confidence
History

Claim Description

User is claiming trip cancellation expenses for a trip to Bilbao and San Sebastián, from July 11 to July 14, 2025. The cancellation is due to the serious sickness of his wife, a trip companion, which is a covered reason under the 'Trip Cancellation - Listed Reasons' section of the policy.

Attached Files

(16)
16 file(s) attached

AI Analysis

AI Reasoning

The user has provided all necessary documentation, including booking confirmations, cancellation confirmations showing non-refundable amounts, and a valid medical certificate from a doctor advising against travel due to a covered medical reason (sickness of a trip companion). The calculated amount aligns with the policy terms (100% of non-refundable costs minus a €50 deductible). All documents are consistent and appear authentic.

Confidence Breakdown

Overall Confidence 99.0%
Risk Assessment Low Risk
Recommendation Approve

Human Review

Awaiting Human Review

This claim is waiting for human review and approval.

Additional Information

System Information

Claim ID
a7926a11-89db-4102-9166-75c50410b949
Processing Agent
ClaimLLM
Last Updated
October 27, 2025 at 3:49 PM

Timeline

Submitted: Oct 27, 3:49 PM
Last Updated: Oct 27, 3:49 PM