Claim CLM-A8E8A0BB

Thank you for providing your documents. I have received the following: - Hotel booking for abba San Sebastián Hotel from 13 July 2025 to 14 July 2025, amount paid €250.09, amount refunded €0. - Hotel booking for Barceló Bilbao Nervión from 11 July 2025 to 13 July 2025, amount paid €371.68, amount refunded €0. - Flight booking with Volotea from Malaga to Bilbao for 11 July 2025, amount paid €149.04, amount refunded €23.54. - Flight booking with Vueling from Bilbao to Malaga for 14 July 2025, amount paid €170.34, amount refunded €0. - Bank statements confirming all transactions. Based on your policy, as the cancellation is not for a listed reason, it falls under the 'Cancel for any reason' coverage. Here is the breakdown of your reimbursement: - Total non-refundable costs: (€250.09 + €371.68 + €149.04 + €170.34) - €23.54 = €917.61 - Reimbursement under 'Cancel for any reason' (70% of non-refundable costs): €917.61 * 0.70 = €642.33 Your total refund will be €642.33. As an alternative to cancellation, would you like to opt-in for rescheduling your trip? The insurance company can cover up to 30% of the rescheduling fees, which might be a more beneficial option for you.