Claim CLM-B3A344B3

Detailed view of the selected insurance claim

CLM-B3A344B3

Travel
ApprovePending Review
Policy Details
Policy Number M-REV4769179
Insurance Plan Ultra
Claim Amount
$742.11
Important Dates
Created Oct 29, 2025
AI Recommendation
Approve
AI Confidence
95%
High Confidence
History

Claim Description

The user has filed a claim for trip cancellation due to the sickness of his wife, which is a covered reason under the 'Trip Cancellation - listed reasons' coverage. The user has provided all the necessary supporting documents, including hotel and flight booking and cancellation confirmations, proof of payment through Revolut for the hotels, and a doctor's note advising against travel. The claim is for the non-refundable portions of their trip expenses. The total non-refundable amount is calculated to be 792.11 EUR after deducting a 50 EUR deductible. Based on the provided documentation and the policy terms, the recommendation is to approve the claim.

Attached Files

(16)
16 file(s) attached

AI Analysis

AI Reasoning

The confidence score is high as the user has provided comprehensive documentation that aligns with the policy's requirements for a 'Trip Cancellation - listed reasons' claim. The reason for cancellation (sickness of a family member) is explicitly covered, and the medical documentation supports this. The primary evidence, including booking confirmations, cancellation notices, and proof of payment, allows for a clear calculation of the reimbursable amount. The only minor ambiguity is the lack of a Revolut statement for the flight purchases, but the provided booking confirmations show payment was made, which is sufficient to proceed with the claim assessment.

Confidence Breakdown

Overall Confidence 95.0%
Risk Assessment Low Risk
Recommendation Approve

Human Review

Awaiting Human Review

This claim is waiting for human review and approval.

Additional Information

System Information

Claim ID
b3a344b3-e61c-4246-a12e-dfc4ee1af490
Processing Agent
ClaimLLM
Last Updated
October 29, 2025 at 7:57 AM

Timeline

Submitted: Oct 29, 7:57 AM
Last Updated: Oct 29, 7:57 AM