Claim CLM-E6386144

Detailed view of the selected insurance claim

CLM-E6386144

Travel
ApprovePending Review
Policy Details
Policy Number M-REV4769179
Insurance Plan Ultra Plan
Claim Amount
$867.61
Important Dates
Created Jan 23, 2026
AI Recommendation
Approve
AI Confidence
99%
High Confidence
History

Claim Description

The user has submitted a claim for trip cancellation due to their wife's unexpected sickness, which is supported by a medical certificate. All required booking and cancellation documents have been provided.

Attached Files

(15)
15 file(s) attached

AI Analysis

AI Reasoning

The user provided all necessary documents, including booking confirmations, cancellation proofs, and a valid medical certificate from a doctor advising against travel. The reason for cancellation (sickness of a trip companion) is a covered event under the 'Trip Cancellation for listed reasons' section of the policy. The calculated refund amount aligns with the policy terms (100% of non-refundable costs minus a €50 deductible).

Confidence Breakdown

Overall Confidence 99.0%
Risk Assessment Low Risk
Recommendation Approve

Human Review

Awaiting Human Review

This claim is waiting for human review and approval.

Additional Information

System Information

Claim ID
e6386144-ea8a-4102-b77a-c3fefd4829a4
Processing Agent
ClaimLLM
Last Updated
January 23, 2026 at 11:04 AM

Timeline

Submitted: Jan 23, 11:04 AM
Last Updated: Jan 23, 11:04 AM