Claim CLM-E726C784

Detailed view of the selected insurance claim

Back to Claims

CLM-E726C784

Travel
ApprovePending Review
Policy Details
Policy Number M-REV4769179
Insurance Plan Ultra Plan
Claim Amount
$867.61
Important Dates
Created Jan 22, 2026
AI Recommendation
Approve
AI Confidence
99%
High Confidence
History

Claim Description

The user has filed a claim to cancel their trip to Bilbao and San Sebastián, scheduled from July 11 to July 14, 2025, due to the serious sickness of their wife, who is a trip companion. The provided medical certificate confirms the medical necessity for cancellation.

Attached Files

(15)
15 file(s) attached

AI Analysis

AI Reasoning

The user has provided all the necessary documents as required by the 'Trip – Cancellation for causes (CFC)' section of the policy for a medical-related reason. The documents include booking confirmations, proof of payment via the Revolut account, cancellation confirmations detailing non-refundable amounts, and a valid medical certificate from a practitioner advising against the trip for the trip companion. The calculated refund amount aligns with the policy terms (100% of non-refundable costs minus a €50 deductible).

Confidence Breakdown

Overall Confidence 99.0%
Risk Assessment Low Risk
Recommendation Approve

Human Review

Awaiting Human Review

This claim is waiting for human review and approval.

Additional Information

System Information

Claim ID
e726c784-003c-4de8-a424-23f81f708ca8
Processing Agent
ClaimLLM
Last Updated
January 22, 2026 at 1:24 PM

Timeline

Submitted: Jan 22, 1:24 PM
Last Updated: Jan 22, 1:24 PM