Claim CLM-E8AEBAD4

I have received the following documents: Volotea flight AGP-BIO on 11 July 2025, €149.04 paid, €23.54 refunded. Vueling flight BIO-AGP on 14 July 2025, €170.34 paid, €0 refunded. Barceló Bilbao Nervión hotel 11-13 July 2025, €371.68 paid, €0 refunded. abba San Sebastián Hotel 13-14 July 2025, €250.09 paid, €0 refunded. Revolut bank statements for all payments. Vueling non-travel certificates and hotel cancellation emails. I am sorry to hear about your wife's illness. To process this claim at 100% coverage, I require a doctor's note for your wife. Would you like to opt-in for a rescheduling instead of a cancellation to save up to 30 percent? Based on your documents, the non-refundable amount is €917.61. If a doctor note is provided, your refund will be €867.61 (€917.61 total minus €50 deductible). Without it, under the 'Any Reason' coverage, you will be refunded €642.33 (70 percent of €917.61).