Claim CLM-EB868A22

Detailed view of the selected insurance claim

CLM-EB868A22

Travel
ApprovePending Review
Policy Details
Policy Number M-REV4769179
Insurance Plan Ultra Plan
Claim Amount
$867.61
Important Dates
Created Nov 24, 2025
AI Recommendation
Approve
AI Confidence
98%
High Confidence
History

Claim Description

The user, Mark Chemaly, is filing a claim for trip cancellation due to the sickness (spontaneous miscarriage) of his wife, Leny Chemaly. The trip was scheduled from July 11, 2025, to July 14, 2025, and included flights and hotel stays. All required documentation has been provided.

Attached Files

(15)
15 file(s) attached

AI Analysis

AI Reasoning

The claim is well-supported with all necessary documentation, including booking confirmations, cancellation proofs from the travel providers, and a valid medical certificate from a licensed practitioner advising against travel. The reason for cancellation (sickness of a trip companion) is a covered event under the 'Trip Cancellation - listed reasons' section of the policy. The calculated refund amount correctly applies the non-refundable costs and the €50 policy deductible.

Confidence Breakdown

Overall Confidence 98.0%
Risk Assessment Low Risk
Recommendation Approve

Human Review

Awaiting Human Review

This claim is waiting for human review and approval.

Additional Information

System Information

Claim ID
eb868a22-df2f-4c68-9f93-8145080adb4c
Processing Agent
ClaimLLM
Last Updated
November 24, 2025 at 10:56 AM

Timeline

Submitted: Nov 24, 10:56 AM
Last Updated: Nov 24, 10:56 AM