I'm sorry to hear that your wife is sick. I can certainly help you start a claim for your trip cancellation. Sickness of a spouse is a covered reason under your policy. To proceed, I need to ask a couple of initial questions. First, has a medical practitioner advised that you cancel the trip because of your wife's condition? And have you already contacted your travel provider to cancel the booking?

Thank you for providing these documents, Mark. I've reviewed them, and it appears you have a valid claim under the 'Trip Cancellation for Listed Reasons' coverage due to your wife's medical condition. Based on the documents, here is a summary of the non-refundable costs I've calculated: * **Volotea Flight (O75HVS):** €125.50 (€149.04 - €23.54 refund) * **Barceló Bilbao Hotel:** €371.68 * **abba San Sebastián Hotel:** €250.09 * **Vueling Flight (JMQU7K):** €170.34 (assuming no refund was issued) **Total Claimable Amount:** €917.61 After the €50 deductible, your potential reimbursement is **€867.61**. To finalize your claim, I just need you to confirm a few last details: 1. Can you confirm you were an active Revolut Ultra plan holder when you made these bookings? 2. Can you confirm that the Mastercard ending in 3281, used for the flight and hotel bookings, is your Revolut card? 3. Could you clarify if you received any refund from Vueling airlines? The document provided was a no-show certificate, not a refund statement. Once I have this information, I can proceed with processing your claim.