Conversation 1815a2bd-f601-4284-a5be-47abfe2b3a23

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Conversation 1815a2bd-f601-4284-a5be-47abfe2b3a23

Turn-Based
User: chemaly@polarstork.com
Agent:
Gemini-2.5-Pro
Started: Dec 08 10:45
Completed: Dec 08 10:49

šŸ‘¤ User

10:45:43

Use this policy as a reference - you're now managing and approving travel expenses.

🧠 Supervisor

10:45:529 sec

Thank you for providing the policy document. I am ready to help you with your trip cancellation claim. Please tell me what happened and provide all the relevant documents for your claim, such as booking confirmations, cancellation confirmations, and any applicable proof for the cancellation reason.

9 seconds

šŸ‘¤ User

10:46:08

Use this policy as a reference - you're now managing and approving travel expenses.

🧠 Supervisor

10:46:167 sec

Thank you for providing the policy document. I am ready to help you with your trip cancellation claim. Please tell me what happened and provide all the relevant documents for your claim, such as booking confirmations, cancellation confirmations, and any applicable proof for the cancellation reason.

7 seconds

šŸ‘¤ User

10:46:21

Use this policy as a reference - you're now managing and approving travel expenses.

19-11-14-Travel-Policy-revised-November-2019-1.pdf

🧠 Supervisor

10:46:3211 sec

Thank you for the FSD Africa Travel Policy. I will use this as a reference to manage and approve travel expenses. Please submit your claims.

11 seconds

šŸ‘¤ User

10:48:05

Here are my trips

Gmail - Your booking confirmation JMQU7K - BIO-AGP 14 July (2).pdf
Gmail - Volotea • Your booking confirmation_ AGP-BIO • 11 July 2025 • O75HVS (2).pdf
Gmail - Barceló Bilbao Nervión booking confirmation šŸ–ļø (2).pdf
Gmail - abba San Sebastián Hotel - BC_318EQC533BXX1 booking confirmation (1).pdf

🧠 Supervisor

10:48:3226 sec

Thank you for providing your booking confirmations. I have received the following documents: - Volotea flight booking for 11 July 2025 from Malaga to Bilbao, for €149.04, with no refund amount specified. - Barceló Bilbao Nervión hotel booking for 11 July 2025 to 13 July 2025, for €371.68, with no refund amount specified. - abba San SebastiĆ”n Hotel booking for 13 July 2025 to 14 July 2025, for €250.09, with no refund amount specified. - Vueling flight booking for 14 July 2025 from Bilbao to Malaga, for €170.34, with no refund amount specified. To proceed with your claim, please provide the following: 1. The reason for your trip cancellation. 2. The cancellation confirmation from each provider (Volotea, Barceló Bilbao Nervión, abba San SebastiĆ”n Hotel, and Vueling). These documents must show the detail of any non-refundable charges and any refunds you have received. 3. Any supporting documents related to your reason for cancellation (for example, a doctor's note if it is for a medical reason).

26 seconds