I am sorry to hear that your wife is unwell. I can certainly help you with your trip cancellation claim. To proceed, I will need you to provide the following documents: 1. The original booking invoices for your trip (flights, hotels, etc.). 2. The cancellation confirmation from each of your travel providers, detailing any non-refundable amounts and any refunds issued. 3. A medical certificate from your wife's doctor confirming her illness and advising against travel. Once I receive all the necessary documents, I will process your claim.

Thank you for providing your booking documents. I have received the following: - Hotel booking for abba San Sebastián Hotel from 13 July 2025 to 14 July 2025, for a total of €250.09, which is non-refundable. - Hotel booking for Barceló Bilbao Nervión from 11 July 2025 to 13 July 2025, for a total of €371.68. - Flight booking with Volotea from Malaga to Bilbao on 11 July 2025, for a total of €149.04. - Flight booking with Vueling from Bilbao to Malaga on 14 July 2025, for a total of €170.34. - Revolut statements confirming the payments for these bookings. To continue processing your claim, I still require the following documents: 1. Official cancellation confirmations from Volotea, Vueling, Barceló Bilbao Nervión, and abba San Sebastián Hotel. These documents must show the final non-refundable charges. 2. A medical certificate from your wife's doctor advising against travel. Once I have these remaining documents, I can finalize your claim.