Hello! I'm your insurance claim specialist. I'm here to help you with your Trip/Event Cancellation claim under your Revolut Ultra Plan. To get started, could you please tell me the reason for your cancellation? This will help me determine the right coverage for you. Also, to process your claim, I'll need a few documents from you as outlined in your policy. Please provide the following: 1. **Proof of Purchase**: Evidence that you bought the ticket/booking using your Revolut account. 2. **Booking Invoice**: The original invoice(s) for your trip/event, showing the dates and times. 3. **Cancellation Request**: Proof that you have requested to cancel the booking with the retailer/provider. 4. **Cancellation Charges**: Details from the retailer of any non-refundable fees or cancellation charges. 5. **Proof of Refund**: If you received any refund, please provide proof of that amount. Once I receive these, we can move forward with your claim.