I am sorry to hear that your wife is sick. I can help you with your claim. To proceed, I will need a few documents from you. Please provide the following: * Your original trip booking invoice(s). * Proof that you have requested the cancellation with your travel provider(s). * Proof of any refund you have received from the provider(s). * An initial medical certificate for your wife specifying the nature of the sickness. * A written note from her medical practitioner advising against the trip.