Conversation 5a19ad65-2dc8-4c11-8da3-df3604191d20

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Conversation 5a19ad65-2dc8-4c11-8da3-df3604191d20

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User: chemaly@polarstork.com
Agent:
Gemini-2.5-Pro
Started: Dec 04 09:11
Completed: Dec 04 12:35

👤 User

09:11:26

I need to cancel my trip

🧠 Supervisor

09:11:4013 sec

I understand you need to cancel your trip. I can help you with that. To start the claim process, please provide me with the reason for your cancellation. Depending on the reason, the coverage may vary. Could you please also upload the following documents for your trip? * Your original trip booking invoice(s) and travel documents showing the dates and times of travel. * Proof that you requested the cancellation from your travel provider(s). * The official cancellation confirmation from the provider(s), detailing any non-refundable charges and any refunds issued. * Proof of the reason for cancellation (for example, a doctor's note if it's for medical reasons).

13 seconds