Conversation 5e3146c0-49d8-49cf-98a1-62301879f06a

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Conversation 5e3146c0-49d8-49cf-98a1-62301879f06a

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User: chemaly@polarstork.com
Agent:
Gemini-2.5-Pro
Started: Sep 18 15:03
Completed: Sep 18 15:05

👤 User

15:03:44

if I were to provide the document, what would I be able to claim?

🧠 Supervisor

15:04:0217 sec

Hello! Based on the document you've provided, you have a travel insurance policy that covers Trip and Event Cancellation. This policy offers two types of coverage: 1. **Cancellation for Listed Reasons:** You can claim 100% of your non-refundable costs (up to the policy limit and minus a €50 deductible) if you have to cancel for a specific reason listed in the policy. These reasons include things like a serious illness or injury to you or a close relative, being made redundant, a traffic accident on your way to the trip, or serious damage to your home. 2. **Cancellation for Any Reason:** If your reason for cancelling is not one of the specific ones listed, you can still make a claim. Under this coverage, you would be reimbursed for 70% of your non-refundable costs (up to the policy limit and after a 30% deductible). To start a claim, you would need to tell me the reason for your cancellation and provide some documents.

17 seconds

👤 User

15:04:52

how much would that be

🧠 Supervisor

15:04:586 sec

The amount you can claim depends on the total non-refundable cost of your trip. Could you please tell me how much that was?

6 seconds