I am very sorry to hear that your wife is unwell. I can certainly help you with starting a claim for your trip cancellation. Based on the policy for 'Trip Cancellation for listed reasons', I will need you to provide the following documents to proceed: 1. The original booking invoice and any other travel documents for your trip. 2. Proof that you paid for the trip using your Revolut account. 3. The cancellation confirmation from the trip provider, detailing any non-refundable charges. 4. An initial medical certificate from your wife's doctor that specifies the nature of her sickness and the date it began. 5. A written note from the medical practitioner advising against her traveling. Once you have gathered these documents, please upload them here. Additionally, I want to let you know about an alternative to cancellation. You may opt to reschedule your trip instead. Our policy can cover up to 30% of the rescheduling fees, which might be a beneficial option for you. Would you be interested in exploring rescheduling your trip?