I am sorry to hear about your wife's illness. I can certainly help you with your trip cancellation claim. To proceed, please provide the following documents: * Your original trip booking invoices (e.g., flight and hotel confirmations). * Proof of cancellation from your travel suppliers, showing any non-refundable costs and any refunds you have received. * An initial medical certificate for your wife that specifies the nature and date of her sickness. * A written note from her doctor advising against the trip.

Thank you for providing these documents. I have received the following: * Hotel booking for Barceló Bilbao Nervión, from 11 July to 13 July 2025, for €371.68, with a refund of €0. * Hotel booking for abba San Sebastián Hotel, from 13 July to 14 July 2025, for €250.09, with a refund of €0. * Flight booking with Volotea from Malaga to Bilbao on 11 July 2025, for €149.04, with a refund of €23.54. * Flight booking with Vueling from Bilbao to Malaga on 14 July 2025, for €170.34, with a refund of €0. To complete your claim due to your wife's illness, please provide the two remaining medical documents: * An initial medical certificate specifying the date and nature of the sickness. * A written note from your wife's medical practitioner advising against her trip.