I'm very sorry to hear that your wife is sick. I can certainly help you with the process of cancelling your trip and filing a claim. To proceed, I will need you to provide the following documents: 1. An initial medical certificate from your wife's doctor that specifies the nature of the sickness and the date it was diagnosed. 2. A written note from her doctor advising against the trip. 3. The original booking invoices and travel documents for your trip. 4. Proof that you paid for the trip using your Revolut account. 5. The cancellation confirmation from your travel provider(s), which should detail any non-refundable charges. 6. Proof of any refund you have already received from the provider, if applicable. Please upload these documents when you are ready.

Thank you for providing all the necessary documents. I have reviewed them and can confirm that I have all the information required to process your claim. Based on the submitted documents, your cancellation is covered under the policy. The total non-refundable amount for your trip is €917.61. As per your policy, a deductible of €50 is applicable. Therefore, you will be reimbursed a total of €867.61. The payment will be made via wire transfer to your Revolut account. Since you've already cancelled your bookings, the option to reschedule is no longer available. We are proceeding with the cancellation claim as requested.