I'm sorry to hear that your wife is sick. I can certainly help you with canceling your trip. To process your claim, I will need a few documents from you. According to your policy, please provide the following: * Your original trip booking invoice(s) and travel documents. * Proof that you purchased the booking on your Revolut account. * Proof that you have requested the cancellation with the retailer, along with the details of any non-refundable charges. * An initial medical certificate for your wife that specifies the date and nature of her sickness and confirms that she is not fit to travel.

Thank you for providing all the necessary documents. I have reviewed your claim for the trip to Bilbao and everything appears to be in order. Based on the documents, your claim is approved under the 'Trip Cancellation for listed reasons' coverage due to your wife's medical condition. Here is a summary of your claim: * **Flights (Volotea & Vueling):** €319.38 * **Hotels (Barceló & Abba):** €621.77 * **Total cost:** €941.15 * **Refund from Volotea:** -€23.54 * **Total non-refundable amount:** €917.61 After applying the €50 deductible as per your policy, your final reimbursement is **€867.61**. Before I process this refund, I want to let you know about an alternative. Instead of a cancellation, you can opt for rescheduling your trip. If you choose this option, we can cover up to 30% of the costs for the new arrangements, which could be a significant saving for you. Please let me know if you would prefer to proceed with the €867.61 refund or if you would like to explore the rescheduling option.