Hello! I'm Max, your travel insurance claim specialist. How can I assist you today with your travel insurance claim?

Based on your policy, there are two main types of trip cancellation coverage: 1. **Trip Cancellation for Listed Reasons:** This provides 100% reimbursement (up to €5,000, with a €50 deductible) if you have to cancel for a specific, covered reason. These reasons include things like a serious illness or injury to you or a close relative, work redundancy, or damage to your home. 2. **Trip Cancellation for Any Reason:** If your reason for cancellation isn't on the specific list, you can still be covered. This provides a 70% reimbursement of your non-refundable costs (up to €2,500). For any claim, it's very important that you notify your travel providers (like the airline or hotel) as soon as you know you need to cancel. To help me understand your situation better, could you tell me why you needed to cancel your trip?