I'm sorry to hear that your wife is unwell. I can certainly help you with the process of making a claim for your trip cancellation. To proceed, I will need you to provide the following documents: 1. An initial medical certificate for your wife, which specifies the date and nature of her sickness. 2. A written note from her medical practitioner advising against the trip. 3. The original booking invoice and any other travel documents for your trip, showing the dates and times. 4. Proof that you purchased the booking on your Revolut account. 5. Confirmation that you have requested the cancellation with your travel provider. 6. A document from the provider detailing all cancellation charges, non-refundable fees, and any refund you are due to receive. Before we proceed with a cancellation, would you be interested in rescheduling your trip instead? The insurance company can cover up to 30% of the rescheduling costs, which might be a good alternative for you.