Conversation 8b59fb7d-0839-4228-a0e2-15b67fe0767a
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Conversation 8b59fb7d-0839-4228-a0e2-15b67fe0767a
š¤ User
Hey pilot
š§ Supervisor
Thank you for providing all the necessary documents, Mark. I have reviewed your claim for your trip to Bilbao and San SebastiĆ”n. Your claim is approved under the 'Trip Cancellation for listed reasons' coverage of your Revolut Ultra policy, due to the medical condition of your trip companion preventing travel. Here is a summary of the reimbursement calculation: * **Volotea Flight (O75HVS):** * Cost: ā¬149.04 * Refund from airline: ā¬23.54 * Non-refundable amount: ā¬125.50 * **Barceló Bilbao Nervión Hotel:** * Cost: ā¬371.68 * Non-refundable amount: ā¬371.68 * **Abba San SebastiĆ”n Hotel:** * Cost: ā¬250.09 * Non-refundable amount: ā¬250.09 * **Vueling Flight (JMQU7K):** * Cost: ā¬170.34 * Non-refundable amount: ā¬170.34 * **Total Non-Refundable Loss:** ā¬917.61 * **Policy Deductible:** -ā¬50.00 * **Final Reimbursement Amount:** ā¬867.61 This amount will be paid to your Revolut account. Before I finalize the payment, I want to let you know about an option for future bookings. Instead of cancelling, you can choose to reschedule your trip. We can cover up to 30% of the associated costs, which can often provide better value. Would you be interested in this for any future claims?