I'm very sorry to hear that your wife is unwell. I can certainly help you with the trip cancellation claim process. To proceed, I will need a few documents. Could you please provide a medical certificate from her doctor that specifies the nature of the sickness and advises against travel? I will also need the original booking confirmation for your trip and proof that you paid for it using your Revolut account. Before we proceed with a full cancellation, I'd like to suggest an alternative. Many travel providers offer rescheduling, and if you choose this option, our insurance may cover up to 30% of any rescheduling fees. This could be a great way to save money and still enjoy your trip at a later date. Would you like to consider rescheduling, or shall we proceed with the cancellation claim?