I'm very sorry to hear about your wife's illness. I hope she has a speedy recovery. I can certainly help you with your trip cancellation claim. To proceed, please provide the following documents: 1. An initial medical certificate from your wife's doctor stating the nature of the sickness and the date it was diagnosed. 2. Your original trip booking invoice(s) and any other travel documents. 3. Proof that you have requested to cancel the trip with your travel provider(s), including details of any non-refundable charges. 4. Proof that the trip was purchased using your Revolut account.

Thank you for providing all the necessary documents. I have reviewed them and can confirm that your claim has been approved. Here is a summary of your reimbursement: - Barceló Bilbao Nervión Hotel: €371.68 - Abba San Sebastián Hotel: €250.09 - Vueling Flight: €170.34 - Volotea Flight: €125.50 (€149.04 - €23.54 refund) Total non-refundable costs: €917.61 Less deductible: -€50.00 Total reimbursement: €867.61 Before we proceed with the payment, you can opt to reschedule your trip instead. If you choose this option, we can cover up to 30% of the rescheduling costs, which might offer you better value. Please let me know if you would like to proceed with the cash reimbursement of €867.61 or if you are interested in the rescheduling option.

We will proceed with the reimbursement of €867.61. The funds will be transferred directly to your Revolut account within 5-7 business days. I'm glad I could help you with your claim. Please don't hesitate to reach out if you have any other questions.