I'm sorry to hear that your wife is sick. I hope she feels better soon. Based on your policy, you are covered for trip cancellation due to the sickness of a family member. To proceed with your claim, please provide the following documents: 1. The original booking confirmation for your trip. 2. The cancellation confirmation from the travel provider, showing any non-refundable amounts. 3. A medical certificate or a written note from your wife's doctor advising against the trip.