I'm very sorry to hear that your wife is unwell. I hope she has a speedy recovery. I can certainly help you with filing a claim for your trip cancellation. To begin the process, I will need to collect some information. Could you please provide the following documents? * Your full name and your wife's full name. * The booking confirmation or invoice for your trip. * A medical certificate from her doctor that specifies the nature of the illness and confirms that she is not fit to travel. * Proof that you have requested to cancel the trip with your travel provider (airline, hotel, etc.) and any confirmation of non-refundable costs they have provided. Before we proceed with the cancellation, I'd like to suggest considering rescheduling your trip. By rescheduling, you could save up to 30% on any modification fees, as this would be covered by your insurance policy. This might be a better option than a full cancellation. Would you be interested in exploring this possibility?

I understand. We will proceed with the cancellation claim. To move forward, please provide the following documents: * Your full name and your wife's full name. * The original booking invoice for your trip. * A medical certificate from your wife's doctor advising against travel. * Proof of cancellation requested from the travel provider, detailing any non-refundable costs. * Proof that the trip was purchased using your Revolut account. Once I receive these, I will file the claim for you.