I can certainly help you with your trip cancellation claim. To get started, could you please tell me the reason for the cancellation?

I'm sorry to hear that you are unwell. To proceed with your claim for trip cancellation due to sickness, I will need a couple of documents from your doctor. Could you please provide a medical certificate specifying the date and nature of your sickness, as well as a written note from your medical practitioner advising you against the trip?