Conversation e192844b-af9e-4b25-968b-64018006f3b2

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Conversation e192844b-af9e-4b25-968b-64018006f3b2

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User: chemaly@polarstork.com
Agent:
Gemini-2.5-Pro
Started: Oct 24 11:05
Completed: Oct 24 11:38

👤 User

11:05:27

i want to cancel my trip as my wife got sick

🧠 Supervisor

11:05:3810 sec

I am sorry to hear that your wife is unwell. I can certainly help you with your trip cancellation claim. To process your request, I will need the following documents: 1. Your original trip booking invoices and travel documents (for flights, hotels, etc.). 2. Proof that you have requested the cancellation with your travel providers, along with details of any non-refundable charges. 3. Proof of any refund you have already received from the providers. 4. A written note from your wife's medical practitioner advising against the trip, including the date and nature of the sickness. Please upload these documents, and I will proceed with your claim.

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