I can help you with that. To start the process, please tell me the reason for your cancellation and upload the booking confirmation and the cancellation confirmation from your travel provider. I will also need proof of payment for the booking.

I am sorry to hear about your wife's illness. To proceed with your claim, please provide the following documents: the booking confirmation, the cancellation confirmation from your provider, proof of payment, a medical certificate for your wife detailing the nature and date of the sickness, and a doctor's note advising against the trip.