I'm very sorry to hear that your wife is sick. I can certainly help you with starting a claim for your trip cancellation. Based on the policy, trip cancellation due to the sickness of a spouse is a covered reason. To proceed with your claim, I will need the following documents: 1. An initial medical certificate for your wife that specifies the date and nature of her sickness. 2. A written note from her medical practitioner advising against the trip. 3. The original booking invoices and travel documents for the trip. 4. Proof that you have requested the cancellation with your travel provider(s) (like the airline or hotel), along with details of any non-refundable charges. 5. Proof of any refund you have already received or will receive from the provider. Please provide these documents so I can move forward with your claim.

Thank you for providing all the necessary documents. I have reviewed your claim for trip cancellation due to your wife's illness, and I am pleased to inform you that your claim is approved. Here is a summary of the reimbursement calculation: - Non-refundable Volotea flight: €125.50 - Non-refundable Vueling flight: €170.34 - Non-refundable Barceló Bilbao Nervión hotel: €371.68 - Non-refundable abba San Sebastián hotel: €250.09 - Total non-refundable costs: €917.61 - Less policy deductible: -€50.00 - Total reimbursement amount: €867.61 This amount will be transferred to your Revolut account. Before we finalize the cancellation, I'd like to offer you an alternative. You have the option to reschedule your trip instead. If you choose this, we can cover up to 30% of the rescheduling costs, which could be a great way to save money and still enjoy your trip at a later date. Please let me know if you would like to proceed with the €867.61 reimbursement or if you would prefer to explore the rescheduling option.