Claim CLM-655672BE

Detailed view of the selected insurance claim

CLM-655672BE

Travel
ApprovePending Review
Policy Details
Policy Number M-REV4769179
Insurance Plan Ultra Plan
Claim Amount
$867.61
Important Dates
Created Apr 15, 2026
AI Recommendation
Approve
AI Confidence
100%
High Confidence
History

Claim Description

Summary of documents received: - Doctor note: Dra. Teresa Pérez Reyes. Since I have now received all your documents, would you like to opt-in for a rescheduling instead of a cancellation? This way you can benefit by saving up to 30 percent that would be covered by the insurance company. You will be refunded €867.61. Breakdown: Total paid across all bookings was €941.15. After the €23.54 refund provided by Volotea, the non-refundable balance is €917.61. Applying the €50 deductible for listed medical reasons, the final refund is €867.61.

Attached Files

(16)
16 file(s) attached

AI Analysis

AI Reasoning

The claimant has provided all necessary documentation including Revolut statements, booking confirmations, cancellation/no-show proofs, and a valid medical certificate from Dra. Teresa Pérez Reyes for the trip companion. The claim meets the criteria for 'Trip Cancellation for Reason' (100% coverage minus a €50 deductible).

Confidence Breakdown

Overall Confidence 100.0%
Risk Assessment Low Risk
Recommendation Approve

Human Review

Awaiting Human Review

This claim is waiting for human review and approval.

Additional Information

System Information

Claim ID
655672be-20b6-4e32-8d97-a1e1cfef1116
Processing Agent
ClaimLLM
Last Updated
April 15, 2026 at 11:36 AM

Timeline

Submitted: Apr 15, 11:36 AM
Last Updated: Apr 15, 11:36 AM